Renewed Dubai handles Returns and Refunds according to the following rules and regulations.

How long do I can return?
You can return the product in 15 days after the tracking page indicates that the order has been delivered to the customer.
Return procedure
If you are unhappy with your order and want to return it, you need to make a return within 15 days after receiving it, you can contact our Customer Care Team via email or call directly;
What you need to state?
  • Order number.
  • Name of the item.
  • Reason of Return.

Our Customer Care Team will review your query and facilitate you in your return process.

Items that are Returnable
  • Products that are unopened, unused, and packed in their original packing, including any protective labels
  • Faulty items that have been damaged or broken during shipping;
Items that are NON-Returnable
  • Open, used products;
  • Any fault with the products discovered after 15 days of delivery.